| Q: |
What is
your service area? |
| A: |
See Service
Maps |
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|
| Q: |
What types of services
do your provide? |
| A: |
See Services |
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|
| Q: |
What are your transit
times? |
| A: |
See Service
Maps
|
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|
| Q: |
What types of cargo
do you handle? |
| A: |
We have a variety of Equipment
to handle all types of cargo. Contact a Customer
Service Representative to determine the
right type of equipment to handle your shipment
safely. |
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|
| Q: |
What are Cheeseman's
expansion plans? |
| A: |
Cheeseman will continue to
expand in direct reponse to our customers
needs. We are continually examining every
aspect of our business to unearth ways to
better fulfill our customer needs. As a leading
LTL carrier with owners who stand ready to
meet future challenges head-on, there is no
dought that Cheeseman will remain a carrier
you can count on. |
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|
| Q: |
Sometimes I see Zumstein
trailers behind Cheeseman tractors and vice
versa. Who is this company? |
| A: |
Cheeseman and Zumstein
are affiliated companies working collaboratively
to provide a full range of services for our
customers. Cheeseman specializes in partial
load, multi-stop services and Zumstein specializes
in non-stop, truck load services. Together,
we provide a full range of quality services
with maximum value for your investment. |
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|
| Q: |
How can I get a rate
quote? |
| A: |
Charges vary per customer
and per shipment. Please contact a Customer
Service Representative. |
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|
| Q: |
Do you provide LTL
service? |
| A: |
Yes, Cheeseman specializes
in partial load, multi-stop services. Additionally,
our affiliated company, Zumstein, specializes
in non-stop, truck load services. Together,
we provide a full range of quality services.
|
| |
|
| Q: |
Do you provide truckload
service? |
| A: |
Yes, our affiliated company,
Zumstein, specializes in non-stop, truck load
services. Additionally, Cheeseman specializes
in partial load, multi-stop services. Together,
we provide a full range of quality services.
|
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| Q: |
How do I determine
the density of my shipment? |
| A: |
See Density
Calculator to obtain the density of your
cargo. The Density Calculator can be found
under E-Tools in the navigation bar at the
left-hand side of every page in this site. |
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|
| Q: |
What is a Bill of
Lading? |
| A: |
Every carrier is required
to prepare a bill of lading for every shipment
transported. The bill of lading is the receipt
for your goods and the contract with your
carrier for their transportation. The driver
who loads your shipment must give you a
copy of the bill of lading.
It is your responsibility
to read and understand the information on
the bill of lading before you sign it. The
bill of lading identifies the carrier and
specifies when the transportation is to
be performed. It also specifies the terms
and conditions for payment. Information
regarding the valuation of your shipment
and the amount the carrier will be liable
for in the event of loss or damage is also
shown.
See Create
Bill of Lading |
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| Q: |
What is Quick Trax? |
| A: |
Quick Trax is a private and
secure section that Cheeseman has designed
exclusively for its customers. Quick Trax
hosts a number of online tools such as shipment
tracing, document retrieval and shipping history
that you can customize to help you do business
more efficiently. Quick Trax is located in
the navigation bar at the right-hand side
of every page in this site. |
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|
| Q: |
How do I begin using
Quick Trax? |
| A: |
In order to keep your information
secure, our system requires you to login using
a UserID and Password. A company Authorization
ID is required to register. To
obtain an Authorization ID call 800-537-6695. |
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| Q: |
How can I trace a
shipment and where is shipment tracing located? |
| A: |
You can trace a shipment by
logging into Quick Trax. Quick Trax is located
in the navigation bar at the right-hand side
of every page in this site. |
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| Q: |
What is the number
for Customer Assistance? |
| A: |
The number is 800-537-6695.
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