Dispatcher/Planner in Fort Recovery, OH
Cheeseman Transport located in Fort Recovery, OH is a company specializing in LTL services across the 48-states and Canada. We are currently seeking a Dispatcher/Planner to add to our operations in Fort Recovery, OH. This leadership position will have the responsibility to lead with integrity, good character, high values, maintain or exceed current service levels, cooperate and communicate in a fast-paced team environment. The following job duties would apply: - Daily Dispatching drivers on loads. - Monitor Automated Work Flow (AWF) optimization and correct as needed. - Monitor driver compliance with AWF sequence. - Communicate with drivers to investigate and correct entries as needed. - Monitor Driver Performance and Productivity - Monitor fleet activity for on-time delivery of routine and appointment shipments and equipment utilization - Monitor and participate in the extra pay approval process - Work with various Truckmate modules, PC Miler and Geotab Fleet Manager. - Manage and process email correspondence including GMail and Kayako. - Collaborate with Fleet Managers to maximize fleet drivers, equipment and customer satisfaction. - Monitor shipment appointments and driver arrival and reschedule/communicate as needed. - Assist in load planning and stop sequencing. - Effectively communicate with customers, dispatch group and other departments via facsimile, email, instant message, web, EDI, phone and one-on-one.
Experience and Qualifications: The ideal candidate will have previous experience in the transportation industry with skills in written and verbal communication, interpersonal communications, supervision, decision making, strong geographical knowledge, driver relations/retention, fleet safety, customer service, spreadsheets, advanced computer ability, good time management and multi-tasking in a fast paced work environment, ability to follow instructions, complete the required training and work with minimal supervision. Skills and Abilities: - Proficient with Microsoft applications - Strong written and oral communication, teamwork and presentation skills. - Ability to multi-task and adapt under pressure. -Must be flexible and adapt to a constantly changing work environment -Detail Oriented -Truckmate knowledge a plus but not required. -Customer Service -Strong Leadership Ability Salary/Benefits: Salary will commensurate with experience with a full array of benefits including - Choice of Healthcare Plans - Dental - Vision - Core Life Insurance - Short Term Disability - Long Term Disability - Supplemental Life AD&D - Fidelity 401(k) with Match - Paid Vacation - Clothing allowance